Frequently Asked Questions
How much is a defensive driving course?
Our Texas Defensive Driving Safety Course online costs only $25.00 – the lowest price allowed by law. We accept all major credit or debit cards (Visa, MasterCard, Discover, American Express). The course price includes:
- Seven short chapters with interactive videos and text with images, short open-book multiple-choice quizzes, and a completion certificate.
- Access to our online course and 24 hour per day customer support.
- No Final Exam. You will be asked questions during the course which make up your course grade.
How do I register for the defensive driving course?
It’s easy to register, just click the “Register” link at the top of the page and get started! After course registration, you can start your driving safety course immediately.
Can I use a mobile device (smart phone, tablet) to take the course?
Yes. Any device with internet access will work. This course was specifically designed to work on any mobile device.
Is this an approved and licensed defensive driving course?
Yes. We are a Texas Department of Licensing and Regulation (TDLR) approved course. License number CP023, Course number C0023.
You may have paperwork from the court indicating that you must attend a Texas Education Agency (TEA) approved course. On 9/1/2015 the TEA shifted responsibility for administration and oversite of Driving Safety, Defensive Driving and Driver Education courses to the TDLR. The TEA is no longer the authoritative agency and does not license Driving Safety course providers. Any paperwork indicating otherwise is out-of-date. Please check this site for further information – https://www.tdlr.texas.gov/driver/driversafetyonline.htm.
How long does the Texas Defensive Driving Safety Course take?
Our TDLR approved driving safety course is a self-paced online course and takes six hours. All Texas approved courses will require a minimum of six hours. You do not need to take the course in one sitting. You may log in and out as many times as you desire. Finish in one day or over several days – that’s your choice.
How long do I have to complete my Texas Defensive Driving Safety Course?
Generally speaking, you have 90 days from the date you received permission to attend a driving safety course. If you are unsure about when you need to have your completion certificate turned in, contact the court that issued your citation. We recommend that you complete the course in enough time for you to receive your completion certificate by your due date. To be on the safe side we recommend at least one week. We do offer expedited processing for last minute due dates.
What if I don’t have time to complete the course in one sitting?
Our Texas Driving Safety Course allows you to work at your own pace. Log out whenever you want and when you return – enter your driver license number and password to log back in and work on the course whenever it’s convenient for you.
Can I use another computer or mobile device?
Yes. You may start on one computer and complete it on another. All you need is access to the internet and a web browser.
How long does it take to receive my completion certificate?
It is YOUR responsibility to submit your certificate to the court that issued your citation. With standard service we will mail your certificate within 3 business days of completion. Your certificate should arrive in about a week, depending on the processing option you selected during registration.We offer expedited shipping options for your convenience. You can select your shipping method during registration.
Can you send my certificate electronically?
Yes. We offer a PDF downloadable certificate option. This option allows you to download your certificate shortly after completion. In general, you will be able to take the course and download and print your certificate the same day. All courts are required to accept the self-printed PDF certificate as of 11/1/2018.
What if I lose my completion certificate?
If you have misplaced your completion certificate, please contact us anytime to request a duplicate certificate. Depending on the circumstances, you may be required to pay for a small fee for your duplicate certificate.
How do I get a copy of my Texas Driver Record?
You can order a copy of your Texas Driver Record directly from us and we will send it to you with your completion certificate or we can email you a copy. Many courts require that you provide a copy of your Texas Driver Record with your course completion certificate. Check with your court to determine if it is necessary. You can order your Driver Record when registering.
What if my deadline to complete my course has passed?
We suggest that you contact the court and see if there is any way to get an extension to complete your course. If you’ve waited until the last minute we always suggest that you complete your course on or before your due date. Contact your court and ask for an extension to provide them with your certificate. It is always better to complete your course than to let your deadline pass.
What happens if I fail the final?
There is NO FINAL EXAM! You also have unlimited chances to pass the section quizzes.
For a Ticket Dismissal – can I select a court close to me or am I required to select the court on my citation?
You will need to select the ticketing county and court. Your certificate must be turned into the correct court. This is very important because if you select the wrong court the State of Texas requires that you return the original certificate to us before we can issue a duplicate.
What if I haven’t found the answers to my questions?
If you still have questions, feel free to contact us.